Welcome

Welcome

InnovatorsCommunity MembersInspirers Path PaversCatalysts

InnovatorsCommunity MembersInspirers Path PaversCatalysts

We’re so excited for you to join our online community! Connect with your cohort and beyond. Follow the steps below to get started with the Community Catalyst app!

App screen showing options for calendar, podcast, topics, and budgets, with a prompt to update travel location and a motivational quote.

Getting Started Video

(5 min.)

  1. Open the App
    1. Launch the Community Catalyst app on your device.
    2. Tap Forgot Password and enter the email associated with your Community Catalyst account.
    3. Click Send Reset to receive a password reset email.
  2. Reset Your Password
    1. Check your email inbox for the password reset email.
    2. Click the Reset Password button in the email.
    3. Set a new password on the reset page and confirm.
  3. Log In
    1. Return to the app and log in using your email and new password.
    2. Once signed in, the onboarding process will begin.
  4. Set Up Your Profile
    1. Tap Next and fill out the requested information:
      1. Your name (or adjust if necessary).
      2. Add a phone number and contact email (this is shared with members but won’t affect your account email).
      3. Optionally, add your mailing address (used for expense submissions, not shared with others).
      4. Upload and crop a profile image if desired by clicking the grey circle.
  5. Grant Location Permissions
    1. Allow location sharing permissions:
      1. Choose Approximate or Precise (Precise is recommended for accuracy).
      2. Select While using the app to enable location updates only when the app is open.
    2. Tap Next to set your location:
      1. Enter your home address or tap Use Current Location.
      2. Your location will be randomized to the nearest city for privacy.
  6. Set Notifications
    1. Choose whether to enable notifications (recommended).
    2. Notifications will alert you to events like expense submission updates.
  7. Customize Sharing Settings
    1. Decide what information to share with other Catalyst members:
      1. Email, phone number, or appearance on the user directory map.
    2. Adjust these settings as needed.
  8. Complete Onboarding
    1. Tap Next and then Done to finish setting up your account.
  9. Training and Support
    1. Join a training session or watch recorded tutorials to learn about the app’s features, including expense submissions and member communication.
    2. Contact the Best Point team or Community Catalyst admins for assistance if needed.

  • Your account’s email will be the one you supplied when first joining the Community Catalyst program.
    • If you see a green message, you used the correct email and your reset password email has been sent!
    • If you see a red message, try using another email.
    • Otherwise, you can reach out to us using the form below and we can help you find the email you originally used.
  • If the message was green, check your inbox. It may take a few minutes to arrive, but if you don’t see it, try checking your spam folder.
  • If it has been a few minutes, try searching for an email from no-reply@community-catalysts.bestpointwebdesign.com – this will be the email used for all app emails.
    • If you are using an organizational email, you may need to reach out to your IT department to add no-reply@community-catalysts.bestpointwebdesign.com to the “allowlist” for their spam filter or email firewall.
  • When you find the email, you can go ahead and use the link to set your password! You can now go back to the app and use your newly-set information to setup your account.
  • Enjoy!

Questions?

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